Lake Nona, Fla. (October 17, 2024) — The Racquet Sports Professionals Association (RSPA) is excited to formally announce the promotion of Jim Stockwell to Chief Service Officer from his prior position as director of membership.
In his new role, Jim will have oversight of the membership department and the information technology department. He has been with the RSPA for four years and is committed to the members who represent the RSPA because of their dedication to their careers. Jim plans to make improvements for the membership experience through the development of tools and processes so members can maximize their membership and their career.
"Leadership in service is not just about guiding the team; it's about elevating the experience for every professional and partner. As Chief Service Officer, I embrace the challenge to serve with passion, elevate our racquet sports community, and inspire excellence through every interaction on and off the court. My vision for the future of the Racquet Sports Professionals Association is to create a culture where service is the cornerstone of our success. By anticipating needs, exceeding expectations, and fostering innovation, we will not only elevate the experience for every member but also drive sustainable growth and shape a future where service defines our excellence," Stockwell said.
Jim has been in the service industry for almost 20 years and for over 10 years of that time, he has served in wireless telecommunications and as general manager for Sprint Wireless before joining the RSPA. He has a Master of Business Administration (MBA) and plays tennis, pickleball and padel in his free time.
“Jim Stockwell is a dedicated service professional whose commitment to the Racquet Sports Professionals Association is truly commendable. In his newly established role as Chief Service Officer, he aims to ensure that our member experience is exceptional and highly responsive. Jim is assembling a team of service professionals whose main focus is to support our members in achieving success in their careers. This is an exhilarating time for the RSPA as we reinforce our dedication to our members both on and off the court,” said CEO Brian Dillman.
About the RSPA
The Racquet Sports Professionals Association (RSPA), formerly known as the United States Professional Tennis Association (USPTA), is the leading trade organization for racquet sports professionals. Since 1927, the RSPA has grown to support the diverse needs of the racquet sports industry, including tennis, pickleball, padel, squash and platform tennis. With over 14,000 members worldwide and 17 divisions across the country, the RSPA offers career advancement support, certification and development opportunities, from coaching to club management, executive development to sales and marketing and beyond. Our mission is to champion the passion of racquet sports by developing professionals who lead with integrity, innovate in coaching and inspire a diverse and inclusive racquet sports community. Learn more at RSPA.net.
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Media Contact:
Collin Brazan
RSPA, Director of Marketing
collin.brazan@rspa.net
407-634-3061
Aislinn Leonard
RSPA, Public Relations Coordinator
aislinn.leonard@rspa.net
407-634-3071